B-Freedom Outsourcing is a professional collection service provider based in Lagos, Nigeria. The company specializes in assisting loan institutions with the swift and effective recovery of bad debts. It deploys skilled recovery agents who use multiple communication channels, including phone calls, SMS, and emails, to remind and encourage customers to fulfill their repayment obligations. As a dedicated outsourcing firm in the finance sector, B-Freedom Outsourcing supports banks, microfinance institutions, and other lenders in managing overdue loans professionally and efficiently.
The Loan Recovery Officer position at B-Freedom Outsourcing is a full-time role located in Ijaye, Abule Egba, Lagos. This opportunity suits individuals with strong communication skills who are comfortable engaging with customers daily. The salary range for this position is between N100,000 and N180,000 per month, depending on experience and performance. The job involves meeting weekly and monthly recovery targets while maintaining accurate records of all interactions.
Loan Recovery Officers play an important role in the financial ecosystem by helping reduce non-performing loans. They contact customers with outstanding debts, guide them through payment processes, and negotiate feasible repayment plans. The role requires persistence, professionalism, and the ability to persuade reluctant payers without escalating conflicts. Training is provided for newly recruited candidates, making the position accessible even to those with little prior experience in debt collection.
Key responsibilities include making daily calls to customers to request payment of outstanding debts. Officers send reminder messages via SMS or email and guide borrowers step-by-step through the payment process. They persuade reluctant customers to settle their obligations promptly and negotiate realistic repayment agreements. Professionals must meet set weekly and monthly recovery targets and submit proper, accurate reports of their daily activities.
Here is a clear summary of the role in table format for easy reference:
| Aspect | Details |
|---|---|
| Job Title | Loan Recovery Officer |
| Location | Ijaye, Abule Egba, Lagos |
| Employment Type | Full-time |
| Salary Range | N100,000 – N180,000 per month |
| Education | SSCE, NCE, OND, HND, or Bachelor’s Degree (0-2 years experience) |
| Key Requirements | Good communication skills, Android phone, negotiation ability |
| Training | Provided for new recruits |
To qualify for this Loan Recovery Officer job, candidates need good communication and interpersonal skills. The ability to negotiate repayment plans calmly and professionally is essential. Applicants must own an Android smartphone to facilitate calls, messaging, and reporting. While experience in marketing, customer service, or previous loan recovery work is an advantage, it is not mandatory because the company offers training.
The ideal candidate is persuasive yet respectful, organized, and target-driven. The role demands reliability and the capacity to handle potentially difficult conversations while maintaining a positive attitude. Living near Abule Egba or the surrounding areas in Lagos makes commuting easier for daily operations.
This position offers more than just debt collection duties. It provides valuable experience in the finance and customer service sectors while contributing to the health of Nigeria’s lending industry. Successful officers often develop strong negotiation skills and build a track record that can open doors to higher roles in banking or financial services.
HOW TO APPLY
Applying for the Loan Recovery Officer job at B-Freedom Outsourcing is straightforward. Interested and qualified candidates should send their CV to Bfreedomoutsourcing@gmail.com. Use the exact subject line “Loan Recovery” to ensure your application is properly routed. Attach a clean, updated CV that highlights your communication skills, any relevant experience, and your location in Lagos.
For inquiries or additional information, you can WhatsApp 0704035181. The application deadline for this opening is April 29, 2026, so early submission is strongly recommended to increase your chances.
Prepare your application by emphasizing any customer-facing experience or persuasive abilities you possess. Even fresh graduates or those with minimal experience can apply because training is available. Double-check your contact details and ensure your Android phone is ready for immediate use if selected.
B-Freedom Outsourcing provides a structured environment where recovery officers receive the support needed to succeed. This role represents a solid opportunity for motivated individuals seeking a stable, performance-based position in Lagos with competitive pay.
Take action today by updating your CV and sending it to the official email. With good communication skills and commitment to targets, you can secure the Loan Recovery Officer position at B-Freedom Outsourcing and start making an impact in the debt recovery sector in 2026.