Are you passionate about humanitarian work and skilled in data management? The Nigerian Red Cross Society (NRCS) is recruiting a Data Administrator for its Restoring Family Links (RFL) programme at its national headquarters in Abuja. This is your chance to use your technical expertise in a role that helps reconnect families affected by crisis.

About the Nigerian Red Cross Society & the RFL Programme

The Nigerian Red Cross Society, founded in 1960 and a member of the International Red Cross and Red Crescent Movement, works across Nigeria delivering life-saving humanitarian services. One of its most vital programmes is Restoring Family Links (RFL) — which reconnects families separated by conflict, displacement, or disasters.

This role is key to ensuring the safety, accuracy, and efficiency of case data that supports family reunification, in partnership with other national Red Cross Societies and the ICRC.

Job Title: Data Administrator

Location: Abuja
Employment Type: Full-time
Reports To: Assistant Coordinator, RFL Programme

As the Data Administrator, you will play a lead role in managing all case information, ensuring it is properly stored, secured, and transmitted using NRCS and ICRC-approved systems.

Key Duties & Responsibilities

• Manage the end-to-end data entry process into the FLANSWERS case management system
• Ensure quality control of data related to family tracing cases, including completeness and accuracy
• Liaise with partner societies to receive and acknowledge family tracing cases
• Maintain secure digital and physical archives of all RFL records
• Generate statistics and reports to support programme activities and donor reporting
• Coordinate with the ICRC and other National Societies on data transmission through platforms like Prot6 and Aspera
• Support field missions during emergency RFL responses, providing technical data assistance
• Enforce data confidentiality and protection protocols in line with Nigeria Data Protection Regulation (NDPR) and Red Cross policy
• Train RFL volunteers and staff on digital documentation procedures and tools
• Develop internal systems for backup, recovery, and secure storage of sensitive data

Required Qualifications and Experience

Applicants must demonstrate a strong understanding of data systems and humanitarian principles.

Minimum Requirements:

• Bachelor’s degree in Information Management, Computer Science, Library Science, Statistics, Social Sciences, or related field
• 2–5 years professional experience managing organizational data
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and case management databases
• Experience working in NGOs, humanitarian organizations, or social service institutions
• Strong written and verbal communication skills in English
• Familiarity with global case tracking platforms like FLANSWERS, Prot6, or equivalent tools
• Basic knowledge of humanitarian confidentiality, neutrality, and protection principles

Added Advantage:

• Ability to speak Hausa or another local Nigerian language
• Previous experience working with Red Cross/Red Crescent movement
• Knowledge of data encryption, privacy tools, or GDPR/NDPR compliance

Competencies Required

• Excellent organizational, time management, and file documentation skills
• Analytical mindset with attention to detail
• Team player with the ability to work independently
• Emotional maturity when dealing with sensitive humanitarian cases
• High ethical standards, integrity, and confidentiality

Application Deadline and Method

Application Deadline: 12th July 2025
Application Email: recruitment@redcrossnigeria.org
Subject Line: “Data Administrator”

Applicants must submit:

• A professionally written CV
• A brief cover email highlighting relevant experience
• Clear contact details (email and phone number)
• Language proficiency and willingness to travel

Why This Role Matters

As a Data Administrator in the RFL unit, your work directly impacts lives—helping restore connections between separated family members and giving hope to displaced people. You’ll be at the heart of humanitarian action in a data-driven, respectful, and ethical environment.